I have found a problem. How do I report it?

There are two ways of reporting a problem or asking for help:
1) For general questions, you can use the forums. To get into the forums, you will have to register, and then you can post a question or ask for a clarification.
2) For more formal problems, you can create a ticket in the OpenRate ticket system. To access the ticket system, go to:
http://www.open-rate.com/osticket/